Terms

Document cover

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional conditions that apply to a specific inquiry or booking. If you do not agree, you should not use the website or submit a request.

01

Acceptance of Terms

Primary clause

By accessing or using this website, you agree to these Terms and to any additional conditions that apply to a specific inquiry or booking. If you do not agree, you should not use the website or submit a request.

02

Service Scope

Secondary clause

True Frame provides appointment-based photography services for small brands, including product photography, styled content, and related review steps. Any scope, shot list, usage notes, and deliverables are confirmed before production, and the final result may vary from any reference material or preview.

Core Terms

Operational conditions are organized below as active clause records for use, payment, service scope, and cancellation handling. For assistance on account-specific questions, contact Contact.

03
Operational Clause 03

Fees and Payment

Fees are based on the agreed scope, including product count, views, styling, and retouched files. Accepted payment methods may include card, bank transfer, or cash on the session day, as confirmed for the booking. No charge is final unless it has been agreed in writing for the relevant project.

Reference documentWIPO
04
Operational Clause 04

Client Responsibilities

The client is responsible for providing accurate product information, approved references, and any required usage details before the session. If product order, shot list, or setup details change, the quote, schedule, or production plan may need to be revised. Any delivery estimate is conditional on the confirmed scope and approval process.

Reference documentHCCH
Policy Terms

All photographs and related materials remain protected by applicable intellectual property rights unless a separate written license states otherwise. The client receives only the usage rights expressly agreed for the project, and no broader transfer, resale right, or third-party advertising right is implied.

05

Intellectual Property

All photographs and related materials remain protected by applicable intellectual property rights unless a separate written license states otherwise. The client receives only the usage rights expressly agreed for the project, and no broader transfer, resale right, or third-party advertising right is implied.

06

Disclaimers and Limits

Photography and editing are provided with reasonable care, but no guarantee is made that every image will be selected, that all test frames will be retained, or that retouching will produce a perfect match to a reference image. True Frame is not responsible for indirect loss, business interruption, or outcomes caused by incomplete instructions, unsuitable products, or changes requested after approval.